Privacy Policy

Effective Date: August 23, 2026

PolarGuard respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, use our online roof calculator, request an estimate or inspection, submit a form, or otherwise contact us.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

Name
Email address
Phone number
Company or property information
Property address or location
Roof size and roof-related information
Project details
Information submitted through our roof calculator
Information submitted through contact, estimate, or inspection forms
Communications you send to us

We may also automatically collect certain technical information when you use our website, such as:

IP address
Browser type
Device type
Operating system
Pages visited
Time spent on the website
Referring website or advertising source
General geographic information
Website interactions and conversion events

2. How We Use Your Information

We may use information we collect to:

Respond to inquiries
Provide preliminary roof restoration estimates
Process roof calculator requests
Schedule roof inspections or consultations
Prepare proposals and project estimates
Contact you regarding requested services
Send information related to your inquiry or project
Improve our website and online calculator
Analyze website performance and visitor behavior
Measure advertising and marketing performance
Prevent fraud, abuse, or security issues
Comply with legal obligations

3. Preliminary Estimates and Calculator Information

Information entered into our online roof calculator may be used to generate preliminary estimates, savings comparisons, or other project-related information.

Calculator results are based on information provided by the user and may not reflect actual roof conditions.

Information submitted through the calculator may also be used by PolarGuard to contact you regarding your project, requested estimate, inspection, or related services.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to operate the website, understand how visitors use it, improve performance, and measure marketing campaigns.

These technologies may collect information about your browser, device, website activity, and interactions with our pages.

You may be able to control cookies through your browser settings or through cookie controls provided on our website.

5. Analytics

We may use analytics services, including Google Analytics or similar technologies, to understand how visitors interact with our website.

These services may collect information such as pages visited, device information, approximate location, traffic sources, and website interactions.

Information collected through analytics services is used to improve website performance and understand visitor behavior.

6. Advertising and Marketing Technologies

We may use advertising and measurement technologies, including Meta Pixel and similar tools, to understand whether our advertising campaigns are effective and to measure actions visitors take on our website.

Depending on the technology and configuration used, advertising providers may receive information about your browser, device, website visits, interactions, and conversion events.

These providers process information according to their own privacy policies and applicable agreements with PolarGuard.

7. Wix

Our website is hosted and operated using Wix.

Wix may process certain website visitor information necessary to provide hosting, security, analytics, forms, cookies, and other website functionality.

Wix's processing of information is subject to its own privacy policies and terms.

8. How We Share Information

We may share information with service providers that assist us in operating our business and website, including providers of:

Website hosting
Website analytics
Advertising measurement
Email services
Customer communication tools
Automation services
Data storage
Website forms and calculators

We may also disclose information when required by law, court order, legal process, or to protect our rights, property, customers, or business.

We do not sell personal information for money.

9. Email and Communications

If you provide your email address, phone number, or other contact information, we may contact you regarding:

Your roof calculator request
An estimate
A requested inspection
Your property or project
Follow-up questions
Services relevant to your inquiry

You may request that we stop non-essential marketing communications at any time.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, enforcing agreements, and complying with legal obligations.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

11. Data Security

We use reasonable administrative and technical measures designed to protect personal information from unauthorized access, loss, misuse, or disclosure.

However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.

12. California Privacy Rights

California residents may have certain rights regarding their personal information under applicable California privacy laws.

Depending on the circumstances and applicable law, these rights may include the right to:

Request information about personal information we collect
Request access to certain personal information
Request correction of inaccurate personal information
Request deletion of certain personal information
Request information about how personal information is used or disclosed
Opt out of certain uses or sharing of personal information where applicable

We will not discriminate against you for exercising privacy rights provided by applicable law.

To submit a privacy request, contact us using the information listed below.

13. Children's Privacy

Our website and services are intended for businesses, property owners, property managers, and adults seeking commercial roofing services.

We do not knowingly collect personal information from children under 13.

14. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, security, or content of third-party websites.

We encourage you to review the privacy policies of third-party services before providing personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When changes are made, the updated policy will be posted on this page with a revised effective date.

16. Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact:

PolarGuard
13273 Fiji Way
Marina del Rey, CA 90292
Email: info@polarguardca.com
Phone: (707) 968-78-78